Privacy Policy

Simply Once Privacy Policy

Effective date: March 19, 2026

Simply Once, Inc. (“Simply Once,” “we,” “us,” or “our”) provides secure, zero‑knowledge software‑as‑a‑service (SaaS) products available worldwide. This Privacy Policy explains how we collect, use, and protect your information when you visit our website or use our apps and services.

By using our website or apps, you agree to this Privacy Policy.

1. Who we are and how to contact us

Simply Once, Inc. is a subscription‑based SaaS company that offers secure tools for storing and organizing your data.

Company name: Simply Once, Inc.
Email: [email protected]

If you have any questions about privacy or your data, you can contact us at the email above.

2. What information we collect

Like other leading secure services, we collect only what we need to operate, secure, and improve Simply Once.​

We may collect:

• Account and subscription information: your name, email address, encrypted password, subscription plan, and limited billing details (for example, plan type and payment status) via our payment processor.​

• Service usage information: information about when and how you use our website and apps (such as which features you use, device type, browser type, IP address, and timestamps), similar to what services like 1Password collect for basic telemetry and troubleshooting.

• Content you store in Simply Once: the data, notes, records, or other content you choose to save in your account. This content is protected with end‑to‑end encryption and designed so that we cannot read it in plain text, similar to the zero‑knowledge vaults used by password managers.

• Support and communications: information you provide when you contact us for help, give feedback, or respond to surveys.

We do not knowingly collect personal information from children under 13, or under a higher age where required by local law.

3. Zero‑knowledge and encryption

Simply Once is designed as a zero‑knowledge, end‑to‑end encrypted service.

In practice, this means:

• Your sensitive content is encrypted on your device before it reaches our servers and stays encrypted at rest and in transit.

• We do not know your master password or the keys used to decrypt your encrypted content, and we cannot recover them for you.

• Our systems and staff cannot see your stored content in readable form; we only see limited metadata necessary to operate the service (for example, that an account exists, subscription status, and anonymized or aggregated usage metrics), similar to how leading password managers handle vault metadata and logs.

• If you lose your master credentials, we may not be able to restore access to your encrypted content, because we do not have the keys.

We use industry‑standard encryption technologies comparable to other modern end‑to‑end encrypted services.

4. How we use your information

We use the information we collect for purposes similar to other privacy‑respecting SaaS providers:

• To provide and maintain the service: operate our website and apps, create and manage accounts, process subscriptions and payments, and deliver core features.

• To secure the service: protect against fraud, abuse, and security incidents; maintain logs and telemetry consistent with a zero‑knowledge design (so we can detect issues without reading your encrypted content).

• To personalize your experience: make recommendations and suggestions inside Simply Once based on your data and usage so you can get more value from the service, similar to how password managers recommend security improvements without seeing your actual secrets.

• To communicate with you: send transactional emails (like account messages, security alerts, and billing notices), respond to support requests, and send optional product updates or announcements.

• To improve Simply Once: understand how features are used, fix bugs, and guide product decisions, often using aggregated or de‑identified analytics where possible.

We do not use your personal information for purposes that are materially different from these without informing you and, where required, obtaining your consent.

5. Cookies and analytics

Like most SaaS websites, we use cookies and similar technologies to:

• Keep you signed in and remember your preferences.

• Measure and improve the performance of our website and apps.

Where required, we will ask for your consent before using non‑essential cookies and allow you to change your cookie choices.

You can manage cookies through your browser settings. Some features may not work correctly if you disable certain cookies.

6. How we share information

We do not sell your personal information. This is similar to the approach of providers like 1Password, which state that they do not sell or give away your personal information.​

We only share information in these limited circumstances:

• Service providers (processors): with carefully selected third‑party providers that help us run Simply Once, such as cloud hosting, payment processing, analytics, email delivery, and customer support tools, similar to other SaaS and password‑manager services. These providers may only use your information to perform services for us and must protect it.

• With your explicit consent: if you choose to use an integration or feature that connects Simply Once to another service, we will clearly inform you and only send the data needed to provide that feature.

• Legal and safety: where we reasonably believe disclosure is necessary to comply with a law, regulation, legal process, or government request; to enforce our terms; or to protect the rights, property, or safety of Simply Once, our users, or others.​

We do not share your personal information with third parties for their own marketing or advertising.

7. International service and data transfers

We offer Simply Once worldwide and may process your information in the United States and other countries where we or our service providers operate, similar to other global SaaS and password‑manager companies.​

These countries may have different data protection laws than your own. When we transfer personal information, we take appropriate steps to protect it in line with this Privacy Policy and applicable law, which may include using standard contractual clauses or other legal transfer mechanisms recognized in your region.

8. Your privacy rights

Because we serve users globally, your rights may vary depending on where you live. However, consistent with frameworks like GDPR, UK GDPR, and various privacy laws around the world, you may have the right to:

• Access the personal information we hold about you.

• Correct inaccurate or incomplete information.

• Request deletion of your personal information in certain circumstances.

• Restrict or object to certain processing.

• Receive your personal information in a portable, machine‑readable format where technically feasible.

• Withdraw consent where we rely on consent for specific processing.

You can exercise many of these rights via your account settings (where available) or by emailing [email protected]. We may need to verify your identity before responding. Some rights may not apply in all situations, and the law in your region may allow or require us to retain certain data.

If your local law gives you the right to lodge a complaint with a data protection authority, you may do so. We would appreciate the chance to address your concerns first, so please consider contacting us directly.

For users in regions that define and regulate “selling,” “sharing,” or “targeted advertising,” you may contact us to opt out of these activities. We do not sell personal information, but we will still honor applicable opt‑out rights.

9. Data retention

We keep your information for as long as:​

• You have an active account or subscription with Simply Once, and

• It is reasonably necessary to provide the service, maintain security, comply with legal or regulatory obligations, resolve disputes, and enforce our agreements.

When you close your account, we will delete or irreversibly anonymize your personal information, except for limited data we may need to retain for legal, security, or accounting reasons for a defined period.

Because of our zero‑knowledge design, deleting your account will typically make your encrypted content permanently inaccessible.

10. Changes to this Privacy Policy

We may update this Privacy Policy from time to time, for example to reflect new features, legal requirements, or best practices used across the industry.​

If we make material changes, we will notify you through our website, apps, or by email. The “Effective date” at the top shows when the latest version took effect. If you continue to use Simply Once after changes take effect, you agree to the updated Privacy Policy.